Forum Discussion

jr.sbc.2025's avatar
jr.sbc.2025
Honored Guest
1 month ago

instagram live

I recently purchased the gen 2 wayfarers. got them this Monday. can't use live on instagram. I've reset them to factory, unpaired and paired them, closed instagram, turned my phone on and off. still can't connect. Bluetooth works fine i can hear audio/ music /messages and phone calls. besides being able to take a picture and a small recording. These are not going to worth the price if issues don't get fixed. Also when i am playing music on another device via Spotify and i am wanting to record it automatically turns off the music even though i am not playing Spotify on them. I have even disconnected sportify from the glasses. 

3 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    1 month ago

    Hello jr.sbc.2025!

     

    We saw that you are wondering why you are unable to go live in Instagram.

     

    The reason why you are no longer able to go live in Instagram using your Gen 2 glasses is because that feature was removed in the Gen 2 glasses.

     

    As for the glasses turning off the music when you try recording a video, that is completely normal as the glasses are "talking" to your phone via Bluetooth and that stops the music from playing when you are trying to record something.

     

    We hope this information is helpful and wish you a nice rest of your day!

    • jr.sbc.2025's avatar
      jr.sbc.2025
      Honored Guest
      1 month ago

      Is the feature going to be brought back? Are we going to be able to record longer videos?

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        1 month ago

        Hi again,

         

        While we can't confirm if this feature will be brought back, we are always looking for ways to improve the Meta AI app even further so be sure to keep your app up to date for future features.