Forum Discussion
denis.rombouts
1 month agoHonored Guest
I have the same problem, I tried everything. I ordered mine at Meta itself. My edge 1040 solar and Epix gen 2 are compatible. Also have the white screen; been mailing with support numerous times. The last reply was that they can't help me out because this is a Garmin issue???
At first, support was helpful. What they told me to troubleshoot (although none of this works)
- Uninstall Meta AI app en reinstall and connect again your Vanguard
- Empty cache of your browser on your phone
- Restart Garmin appliance and phone
- Factory reset and re-install Vanguard, reinstall app Meta AI
None of this works, and they basically ended the conversation by sending me to Garmin support
Apple, Spotify etc just works fine...
What a shame, and unbelievable they cannot fix this...
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