What I'm hearing is like a three-tone ascendent chime. I can hear it many times in a row, and then it can disappear off for hours.
I guess that's the sound of the soundsource changing. That's happening to me when for example I am listening to Spotify and then opening Instagram.
Instagram is taking the control of the sound and playing the sounds of the videos I'm watching.
I think you keep changing apps when you hear that sound often in a row.
Hope that's helpful;)
Hello there!
Thanks for bringing this question to our community posts, we are sure this will be helpful for future users wondering about their notifications. The sounds you are hearing are most likely the notifications from your glasses telling you that you are out of the wifi signal range or that your glasses are trying to reconnect to your bluetooth. Another possible source of this sound would be the wear detection setting that keeps reproducing the noise.
You can manage these notification through the Meta AI mobile app:
If you require further assistance or if you have any questions about how to change these settings. Do not hesitate, send us a message through any of our Support Channels to initiate a conversation with one of our agents, they'll be more than happy to assist!
Hi, I've tried that, but when I go to the Devices, I only see one switch, that allows to turn on or off all notifications. There is no breakdown of specific notifications. I'm using the Spanish version of the app, does that matter?
Thanks for your fast response!
On the devices section, you will only find the option to turn off all notifications since that's the section were you can control the notifications coming from your phone to your glasses. If you click on the specific device and get to the settings section, if you scroll down you will find a section called "Customisation". There is the option to toggle off "Wear detection" which is the feature that makes a sound each time it detects you are using the glasses, this is most likely the source of the noise you are experiencing since it gets triggered every time it loses connection to your mobile phone.
Here is a step by step on how to find this setting:
-Open your Meta AI app.
-Find your device's picture and click on the settings (the gear icon over the image).
-Scroll down until you find the a section called "Customisation"
-Toggle off the option of "Wear detection".
Feel free to send us a private message by clicking on our profile picture or by visit our Support channels if you would like to get some assistance from one of our agents!
