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Kjuubi's avatar
Kjuubi
Honored Guest
22 days ago
Solved

Meta AI - What Am I Looking At - Not Available in My Region - California

Hello,

I recently purchased a pair of Oakley Vanguard glasses. After setting them up, I tried using Meta AI by asking, What am I looking at? but I keep receiving the message, Asking what you see is not yet available in your region.

I’ve tried a factory reset, unpairing and repairing the glasses, enabling location services, and confirming that both the Meta AI app and the glasses are up to date, but nothing has worked. I live in California.

Does anyone have a fix for this?

 

  • I successfully connected with Meta Support, and they provided me with the following instructions. These instructions have resolved the issue for me.

    1. Clean Slate Reset (Most Effective)
    - Unpair your glasses from the Meta View app and delete the app.
    - Connect to a US-based VPN server (e.g., New York or Los Angeles).
    - Reinstall the Meta View app
    - Sign in again, or create a new Meta account while connected to the VPN.

    2. Check System Settings
    - Ensure your phone’s region is set to United States and language to English (US).
    - On iPhone, you may need to change your Apple ID region to the US.
    - Disable “Precise Location” for the Meta View app in privacy settings.

    3. Airplane Mode Trick
    - Turn on Airplane Mode.
    - Re-enable Wi-Fi
    - Open the Meta View app and try toggling the AI features.

6 Replies

  • jZeeeee's avatar
    jZeeeee
    Honored Guest

    I'm getting the same trouble. It was working at one point, but not today (Washington, DC region).

  • bothyboy's avatar
    bothyboy
    Honored Guest

    I have just bought a pair of these today and I am getting the same issue. I live in the UK. 🤬

  • I live in vegas and have the same issue I don’t know what’s going on. 

  • Kjuubi's avatar
    Kjuubi
    Honored Guest

    I successfully connected with Meta Support, and they provided me with the following instructions. These instructions have resolved the issue for me.

    1. Clean Slate Reset (Most Effective)
    - Unpair your glasses from the Meta View app and delete the app.
    - Connect to a US-based VPN server (e.g., New York or Los Angeles).
    - Reinstall the Meta View app
    - Sign in again, or create a new Meta account while connected to the VPN.

    2. Check System Settings
    - Ensure your phone’s region is set to United States and language to English (US).
    - On iPhone, you may need to change your Apple ID region to the US.
    - Disable “Precise Location” for the Meta View app in privacy settings.

    3. Airplane Mode Trick
    - Turn on Airplane Mode.
    - Re-enable Wi-Fi
    - Open the Meta View app and try toggling the AI features.

    • SnoopyDoggy69's avatar
      SnoopyDoggy69
      Heroic Explorer

      Doesn't work outside of the US since the Playstore/AppStore ist an other version (EU in my case) and you can not change your region in the Playstore unless you have an US payment method...