Forum Discussion

JosmarRavelo's avatar
JosmarRavelo
Honored Guest
15 days ago

Meta display the charger case does not charge

I have approximately 3 months with my meta display, but for a week the charger case does not charge only flashes 4 times a red light, I have tried it with different chargers, I have left it for hours charging with the lenses and without them and it always does the same, at this moment my lenses are discharged, it seems crazy but I can't find any way to communicate with meta for this, not even in the account my devices appear,

5 Replies

  • Hi JosmarRaveloโ€‹ ๐Ÿ™‚

    I think, you landed in the wrong forum. This is the Quest forum..... I believe, you are talking about AI glasses?

    Anyways, you can contact Meta support via email, chat or WhatsApp HERE

    • steve_40's avatar
      steve_40
      Honored Visionary

      No, it's the AI Glasses forum ๐Ÿ˜Ž๐Ÿ˜„.

      I have tried it with different chargers

      Have you tried using a different charging cable?

      • Choleni's avatar
        Choleni
        MVP
        steve_40 wrote:

        No, it's the AI Glasses forum ๐Ÿ˜Ž๐Ÿ˜„.

        Weird. Why is that in my emails? I've never subscribed or even touched the AI Glasses forum.................

        ............................. or at least I don't remember I did๐Ÿคช

         

        Maybe I spend too much time on these forums....... things are starting to get out control๐Ÿ˜‚๐Ÿ˜‚