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alex_sudakov's avatar
alex_sudakov
Honored Guest
17 days ago

Meta Ray Ban Dispaly app smartphone reboot while importing videos.

After the  recent Meta AI update my Meta Ray-Ban Display Glasses forces my smartphone to reboot whenever I try to import videos. The worst part is that the app thinks all the files were successfully imported (even though I can’t open them) and it won’t let me import them again or send them through WhatsApp. When I try to share them, I just see an endless “sending” preview message and nothing happens. There is no way I can save my photos/videos from MRBD. They are  stuck there forever. I can only delete them

import
Meta AI
rayban

1 Reply

  • scoop.jpg's avatar
    scoop.jpg
    Honored Guest
    12 days ago

    I have a similar issue with the app thinking the all files were successfully imported, and there is no option to re-import photos/videos. I can send media via WhatsApp, but not videos that are longer than 15 seconds. So now I have a bunch of videos that are stuck on my MRBD...I chatted with support and they had no solution, told me I could report a bug if I thought it wasn't working correctly...