Forum Discussion

Tenne's avatar
Tenne
Honored Guest
2 months ago

Meta Ray-Ban Display - Early Access Program - Invalid Serial Number?

Trying to sign up for the early access program, but it says my serial number is invalid. I've double and triple checked it and it is correct.

Is early access not enabled for Displays yet? 

4 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey Tenne,

     

    It's great you want to experiment with the Meta Ray-Ban Display as it currently stands the early access program is just for our other AI Glasses but keep an eye open for news of this changing.

     

    Thanks for the question.

  • As far as I know the early access was for the live AI feature on the Meta Rayban glasses (without display) which is meanwhile available by default on the display glasses. 

    Try saying "Okay Meta, please start live AI.".

    I hope I was able to help;)

  • I had the same problem on both of my new gen 2’s, I went through meta second level support and I’m not sure what, if anything, that the did but about a week later, I was able to sign up. 

    • Tenne's avatar
      Tenne
      Honored Guest

      Interesting. I just tried again and no dice for the Display. :(