Forum Discussion

Ahmewa8's avatar
Ahmewa8
Honored Guest
4 months ago

Meta Ray-Ban Gen 2 Glasses Not Powering On or Charging

Hello everyone, I recently purchased a pair of Meta Ray-Ban Gen 2 smart glasses (prescription lenses) from Walmart. However, I’m facing an issue where the glasses do not power on or charge, despite ...
battery
gen2
no light
rayban
wayfarer
clagares's avatar
clagares
Honored Guest
4 months ago

Mine was purchased with LensCrafter in SF. They said they need to receive a claim from LuxuryRayban after I submitted the issue to Rayban. As soon as I receive the letter from them, I can take it to LensCrafter, and then they will do the replacement procedure.  No way am I paying for this issue, which is clearly a battery issue with the frame, as the frame no longer charges or turns on. I spent almost $1,000 on prescription lenses.