Meta raybans displays do not disconnect Bluetooth when off face and in case charging.

Question

Just received glasses in noticing that well they’re in the case charging my Bluetooth on my phone (iPhone) has not disconnected. I have the setting on that. It should be disconnecting when I remove them so that’s not working. I’ve tried toggling that on and off still the same even turning Bluetooth on and off it’s reconnecting despite the glasses are in the case charging that should not be happening, especially in the case it should just be a given if they’re charging Bluetooth should not be connected as they can’t even be worn on your face and charge. Clearly a bug has most recent update not a good first experience. How do we resolve?

jayce2001nys · Answer

Further troubleshooting shows this seems to occur when the glasses are in the case, charging, and you are charging the case at the same time. Still, if the glasses are in the case, this should not be happening. You should be able to charge the case with the glasses in it and not have them connect to Bluetooth unless say, the case is open? Poor design; they need to fix this with updates. Also, I noticed that the band also was still connected to Bluetooth when not on the wrist. I suppose I can understand the band similar to a smart watch; put the glasses remaining connected, it’s been routing all my alerts, system sounds, and everything else to the glasses, and I wasn’t even aware that it was still connected to the Bluetooth.

MetaStoreHelp · Answer

Hey jayce2001nys,
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We came across your posts and wanted to help you out! Firstly, we're so glad you were able to get your hands on the new Meta Ray-Ban Displays - welcome to the future of wearable technology!
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Thanks for letting us know all of the various troubleshooting that you've tried, and for giving us so much detail about the issue you're facing - that's really helpful!
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Can we ask that you turn the glasses off before placing them in the charging case, and when not in use - this should stop the Bluetooth connection while you aren't wearing the glasses!
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Please also ensure that the glasses are fully up-to-date - you can find out how to update your glasses here! You should also check that the Meta AI app is running on the latest software version.
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We would also recommend unpairing and re-pairing your glasses from and to the Meta AI app again, and see if this changes anything.
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As always, if the issue persists after trying these steps, please get in touch with us privately so that we can look further into this for you! To get in touch privately just click our name to navigate to our profile and select 'Send a Message'!
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We hope to hear from you soon!
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Wushuboy · Answer

Have the same issue. Have it turn off to put in case. This was never the issue with gen 1.&nbsp;

jayce2001nys · Answer

I’m sorry to say the glasses have continued to feel buggy, and I honestly believe they were released prematurely. The ability to respond to messages is extremely limited, relying only on dictation, which is frustrating when it misinterprets words and offers no easy way to correct them. There’s no writing feature to scribe on a surface as advertised yet and i wonder how that will work. keyboard feature? Music playback is also problematic: if I pause a track and then use the thumb double-tap gesture to invoke Meta, exiting with a middle finger tap consistently resumes the music, even though this isn’t documented anywhere. It’s disruptive, especially when talking with someone, since I can’t simply pause with a pointer finger tap but instead have to touch the glasses or say “Meta stop.” Bluetooth added another headache—while waiting in a store, I initiated Meta to play music, but it played through my car instead of the glasses, and I had to disconnect the car manually before the glasses would connect, I couldn't get it to switch over just picking it thru the the app as it wasn't showing available and trying to do it thru bluetooth also was failing. Defeats the purpose of $800 glasses meant to keep my phone in my pocket more. Text messaging support is equally disappointing; longer texts are cut off in the small display box, scrolling just skips to the next message or option, and unlike Instagram or Messenger, tapping doesn’t open the full conversation. For such an advanced device, this is unacceptable—pagers handled this better decades ago.Meta seems to have prioritized features like translation and social media scrolling, and getting info about items. but most people rely on native texting tied to their phone numbers, which are far more constant than using social handles. The translation scenario. its not putting translation over text as ou would think. it takes a photo and then your scrolling thru a phot with your thumb. in advertisements its makes it look as if it creates an overlay over what your looking at which is far from how it is actually implemented. it took multiple attemots and tries to get this to work and translate what i was looking at. more of a hassle than it was worth especially if i was looking to translate something in say a moving vehicle looking at a sign. poor implementation. It has no real idea wht you are exactly looking at as it cant tell what your eyes are staring at like say a vision pro or similar technology.&nbsp; Its looking at everything even things you might not even be looking at.Since I don’t need prescription lenses, the glasses don’t quite serve a pupose as glasses. Its like a kid wearing glasses to just wear glasses because they aren't serving any truly functional purpose which even more exacerbates the price tag of entry. They dont much serve as a stylish pair of sunglasses and i would much rather spend less and have varying pairs for the same cost of one overly large heavy and chunky pair of sunglasses that i cant even wear in the water or a the beach without fear of getting sand or water in them. Adding prescriptions only makes them an extraordinarily expensive pair that now one would need to depend on to see with again limited use that doesn't quite justify the cost and when you ey sight changes which it will well now you got worthless glasses that you cant even change the lenses out. Overall, the lack of functionality doesn’t justify the cost, the displays feel like a gimmick, and the supply issues only worsen the experience. I’ll be returning these and opting for the cheaper Meta Gen 2, since the displays don’t add enough value for the additional price, and the deployment has been poorly thought out. Maybe ill ditch the while idea until we get a real functional pair of smart glasses that have an ai that can perform task like control smart home devices, read my notices and messages from any platform even my native ones and i can add prescription lenses after purchase. this is not a product ready for consumers imo. its still beta

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Meta raybans displays do not disconnect Bluetooth when off face and in case charging.

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