Forum Discussion

crs.242798's avatar
crs.242798
Honored Guest
2 months ago

Missing Camera Settings in v18 (German Language)

I set up a new pair of Ray Ban Glasses v2 and got Meta sofware v18 installed on them. Now I am not able to use features like "Tell me, what I see". Camera is working, but to use additional features the software refers to a new voice commando and says, I have to activate a feature called "camera usage" (Kameraverwendung in German) in the Meta AI settings.

Problem: This option is not available in the settings. It seems, the software refers to a new settings structure, hat hasn't been implemented yet (at least not in the German version).

Any ideas?

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 months ago

    Hi,

     

    Thank you for bringing this issue to our attention. We understand that you are unable to use some features on your Ray-Ban Meta AI glasses as they are unavailable on the German version of the Meta AI app.

     

    We would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space. Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!

  • SnoopyDoggy69's avatar
    SnoopyDoggy69
    Protege
    27 days ago

    Hey crs,

    Das Problem ist dass Deutsch auf Version 18 nicht verfügbar war. Und dementsprechend gab es da noch kein "okay Meta Guck Mal und sag mir was du siehst." 

    Update mal deine App und dann auch die Brille dann kannst du einfach sagen "okay Meta schau dir mal das an..."

    Die Einstellung "Kameraverwaltung" kenne ich nicht... Vielleicht meint sie die Berechtigungen der App selbst wegen Kamerazugriff?

    Sag Bescheid ob das mit dem Update dein Problem gelöst hat ;)