Forum Discussion

MoonstoneWolf7's avatar
MoonstoneWolf7
Heroic Explorer
1 year ago

Missouri not getting Rayban update?

Come on now.  I'm right smack in the middle of the United States in St Louis MO.  And when I see that people in the UK now have Version 9 of their Rayban glasses yet I am informed that my version 8 is up to date, I wonder where you think we are?  St Louis MO is not on Alpha Centauri or something.  We are in the United States.  Why aren't we getting this update like everyone else is?

6 Replies

  • Eire_Max's avatar
    Eire_Max
    Meta Quest Support

    Hey MoonstoneWolf7!,

    As I understand, these updates experience a 'Roll-out' process and will progressively release for all users. Rest assured, it won't be too long until we can all access the update.

    Have a great day!

     

    • MoonstoneWolf7's avatar
      MoonstoneWolf7
      Heroic Explorer

      I still do not have it.  Why does Germany and other European countries have this update when Missouri can't get it.  In fact everyone else in the entire US has the update to these glasses.  

      • Choleni's avatar
        Choleni
        MVP

        Hi MoonstoneWolf7🙂

        I'm not sure how the updates are rolled out for Raybans, but if it works the same as the Quest, it might not be regional.

        I'm in Germany and I usually get updates 4 weeks after the rollout started, while other users in Germany getting updates earlier than me.

        i'm fine with that

        You know, getting updates later isn't necessarily bad......possible bugs might already be fixed by the time the update gets to me‌😅

        So, maybe just wait a little longer, you'll get it eventually.