Forum Discussion
xu.721190
6 months agoHonored Guest
My iOS is 18.7.2 and my phone is iPhone 13 Pro Max.
MetaStoreHelp
6 months agoCommunity Manager
Thanks for getting back to us,
We have a number of users reporting similar issues with Pro Max models, our engineers are currently working on this issue.
In the meantime we would like to transfer this case over to our email team, so that if our engineers are able to find further troubleshooting we can keep you updated.
To do that we would need to gather a couple of details from you:
- Your Full Name.
- Your Preferred Email.
In the meantime if you have another device you could try using that to see if you have any success.
Looking forward to hearing back from you soon!
- xu.7211906 months agoHonored Guest
My full name is Xun ***. My email address is **@qq.com.
[edited for privacy - this is a public forum]