I’ve had my Oakley Meta glasses for two months, and today the left arm stopped working. The power button on the left arm still turns them on and off, but I don’t understand how it could fail so suddenly from one day to the next. Is this a software bug or a manufacturing defect?
Hi there,
We understand you are encountering speaker and sensor issues with your Oakley glasses, we know this could hinder your experience and aim to resolve this. Here are a few troubleshooting steps to get you back on track:
If none of these steps work, please don't hesitate to reach out to us through private messages, we'd be happy to explore alternative options:
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to hear feedback from you soon!
It looks now like the glasses are not responding to the “Hey Meta” statement, therefore it’s just working manually.
