Forum Discussion

chingiz.isg's avatar
chingiz.isg
Honored Guest
1 month ago

Please help me fix this

So around 2-3 months ago I think my meta glasses were damaged by water and they havent been working since. The case itself is charging, but the case never goes green no matter how much i charge it it always has the orange sign. My meta glasses don’t seem to work at all. I tried calling local repair shops but they seem to have no idea of these glasses. If anyone knows how I can fix this please let me know. I think I have to remove everything and try and deep clean the insides of the glasses but not sure on how to do that either. Help would be much appreciated 🙏🏼

 

1 Reply

  • SnoopyDoggy69's avatar
    SnoopyDoggy69
    Heroic Explorer
    1 month ago

    "I think they were damaged by water"...

    I am sorry to tell you but I think you have destroyed your glasses. They are not designed to be submerged or to be exposed to strong rain. 

    When you didn't turn them off immediately and dryed them properly the probably of an irreparable damage is pretty certain. 

    Maybe send a message to the Metasupport directly: https://metaque.st/CommunitySupport

     

    Hope you will be able to use Meta glasses soon again