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AndreaCadelano's avatar
AndreaCadelano
Protege
1 month ago

Rayban meta GEN2 ISSUE with Playing WhatsApp Audio Message

I've two pair of RayBan meta gen2 "Headliner + Wayfarer", and few days ago the Headliner start the issue and today also the Wayfarer.

Each is connected to a different phone with different setups, but now both RayBan, when asked to play the just received WhatsApp voice message, they are muted, like they are playing a mute message...

It never happened before, all the audio commands and speakers works good on other applications...

We reset both glasses, reconnect, ans troubleshooting but nothing changes...

Anyone has the same issue?  

12 Replies

  • alebakir8's avatar
    alebakir8
    Explorer
    26 days ago

    I can listen the voice WhatsApp message,

    But now, my contacts can't hear my voice messages 😩 

    • AndreaCadelano's avatar
      AndreaCadelano
      Protege
      26 days ago

      Really, when you received a voice message in WhatsApp, and say Hey meta Play/read message it play the voice message?

      • alebakir8's avatar
        alebakir8
        Explorer
        26 days ago

        Yes, I guess that it was  because I have updated few days ago. The current version is 123.0.0.196.1

        But now I can't listen the WA voice messages, 🤷‍♂️

  • skrunex's avatar
    skrunex
    Honored Guest
    1 month ago

    I have a similar problem and I can't get incoming voice messages to play on WhatsApp.

    • steve_40's avatar
      steve_40
      Honored Visionary
      1 month ago

      So it's either a network problem, WhatsApp problem or firmware/OS problem. But at least it's not a hardware problem. Did you have a WhatsApp or firmware update recently? Have you tried using a different network?

      • AndreaCadelano's avatar
        AndreaCadelano
        Protege
        1 month ago

        You have same issue? 

        If no, did you check if your apps are updated? 

        Seems works with older versions of WhatsApp