when I click on the the Conner Strava icon etc I follow instructions the I get a white screen. All my apps and FireWire are up to date. Any ideas?
Workaround I found a few minutes ago:
hope this helps!
I'm getting the exact same thing for strava and garmin
Im getting the same thing. Please help meta ASAP
I’ve jus tried Garmin as previously not connected tha and yup, that’s doing the same thing, white screen.
I have the same issue and cannot find any support from Meta/Strava
I'm on chat support now and they dont appear aware of the issue. the current advice is to uninstall and reinstall the app which hasn't helped as I dont think this is a local issue.
update from the support agent:
Thanks for your patience so far I really appreciate it
However, this is a common concern that will be resolved this week
a mi tambien me pasa lo mismo,he hecho de todo y nada
Found some other users logged the same issue. no help in theirs either
https://communityforums.atmeta.com/discussions/ai-setup-pairing/cannot-connect-to-garmin-connect-through-meta-ai-for-my-oakley-vanguard-ai-glass/1358059
https://communityforums.atmeta.com/discussions/ai-setup-pairing/strava-and-rayban-wayfarer-gen-2-connection-problem/1358219
Hi All, I’m getting the exact issues and have had the same response as you from Meta. Let’s hope they sort it soon.
Did anyone find a solution? Garmin and Strava white screen.
I tried again last night and still doesn’t work. So can only assume it’s not fixed yet.
