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rcbeall17's avatar
rcbeall17
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2 months ago

Timer Notifications Not Working on Gen 2 Glasses

I'm having an issue with timer notifications on my Meta Ray-Ban Gen 2 glasses and wondering if anyone else has experienced this.

The Issue

When I set a timer via voice command ("Hey Meta, set a timer for 10 minutes"), the timer gets created and shows up in the Meta AI app. When it goes off, I get the notification on my iPhone, but nothing happens on the glasses - no audio, nothing.

What's Working Fine

The weird part is everything else works normally:

  • Reminders notify on the glasses without issues
  • Bluetooth audio works perfectly
  • Meta AI voice assistant responds normally
  • Photo/video capture works
  • "Look and remember" works
  • All other features seem fine

The glasses show up twice in my Bluetooth settings, both showing as "Connected" - I assume one is for audio and one is for the Meta AI app connection.

My Setup

Glasses:

  • Meta Ray-Ban Gen 2 (Model: RB Meta 00Z1)
  • Firmware: 19.1

Phone:

  • iPhone 14 Pro Max
  • iOS: 26.0.1
  • Meta AI App: 241.0.0.35.166

What I've Tried

  • Force restarted the glasses multiple times
  • Restarted my iPhone
  • Verified I'm on the latest firmware and app version
  • Checked that both Bluetooth connections show as active
  • Tested other notifications (reminders work)
  • Confirmed timer notifications do appear in the Meta AI app and on my phone

Since reminders work but timers don't, it seems like something specific to how timer notifications are being routed to the glasses.

Questions

  1. Is anyone else seeing this with timer notifications?
  2. Any other troubleshooting steps I should try?

I use timers constantly throughout the day, so having to check my phone defeats the purpose of having the glasses. Any help would be appreciated!

bug
issue
rayban

11 Replies

  • SnoopyDoggy69's avatar
    SnoopyDoggy69
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    2 months ago

    Hey rcbeall

    I think there is a general issue with the iOS version of the Meta AI App. The gen two glasses seem to have connection issues with iPhones. 

    But maybe it is also a Bluetooth issue with the new iOS...

    Either way: The key is patience I am sure Apple and Meta are already working eagerly to resolve the problem. 

     

    I hope your updates are coming soon and everything is going to be fine:)

     

    Have a nice weekend 

  • rcbeall17's avatar
    rcbeall17
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    2 months ago

    The main concern isn’t that the bug still exists; it’s more about feeling let down by the lack of communication from Meta. When support teams don’t respond, it leaves us all in the dark, unsure of what’s happening. I've never seen a company handle support like this—usually, all we really want is a simple acknowledgment that the issue is known and is being worked on. So, it's less about time or patience, and more about a breakdown in communication.

    • SnoopyDoggy69's avatar
      SnoopyDoggy69
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      2 months ago

      I get your point. I have made great experiences with the "shake to report"-feature in the Meta AI-App. Almost all of my issues were fixed within a few days (without answer or notification... one day everything was just fine again). 

      Maybe you can try reporting the problem directly? I always also send my additional information (there's a checkbox) so Meta is allowed to check the logs and hardware specs. 

      I am not an iPhone users but I guess there might be also a report mechanism to report bugs for the new iOS. 

      And you did just right to report it to this forum. Here are people that are definitely going to answer you;) Even is they can't solve all of your issues directly or remotely :)

      Keep having a great day!

  • rcbeall17's avatar
    rcbeall17
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    2 months ago

    I am glad to hear that you have had a lot of success with the feedback option in the app! For those of us who have been avid users of Google Apps, the "send feedback" option seems to into an inbox that hasn't been checked for more than a decade 😅. 

  • rcbeall17's avatar
    rcbeall17
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    2 months ago

    Update: I did a test today by setting a 15-second timer, and it DID go off on my glasses. There has been no app update, and no firmware update that I am aware of, but I was happy to see progress! 

    • SnoopyDoggy69's avatar
      SnoopyDoggy69
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      2 months ago

      Happy to hear that. 

      You are right sometimes there are no updates on the front-end needed. Many issues get resolved on the servers. 

      Keep shaking and reporting xD

      I wish you a great day and have a lot of fun with your timers ;)

      • rcbeall17's avatar
        rcbeall17
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        2 months ago

        Oh, you have no idea - been setting timers left and right! Nothing but timers! 😂

    • SnoopyDoggy69's avatar
      SnoopyDoggy69
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      31 days ago

      Unhappy to hear that :( 

      You know that your glasses have two Bluetooth connections?

      Make sure that the glasses are connected as audio.

      The only other thing I could imagine is that you have activated the DND-mode. Check if your phone is in DND or the glasses have announcements paused.

       

      • rcbeall17's avatar
        rcbeall17
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        27 days ago

        Yeah, both are connected! And I don't have any focus mode activated. Announcements are not paused either. Text notifications are coming in just fine, but now, not only are timers not working, but reminders are also not working :(. I check for updates on both the glasses and app every day. I even disconnected my apple watch just in case that additional third bluetooth connection was causing issues. That did not help either. It makes no sense to me that text messages from my phone come through but reminders and timers do not. This is driving me insane. 

  • rcbeall17's avatar
    rcbeall17
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    27 days ago

    UPDATE: I FIXED IT!!!! See update and info below :)

    What happened:

    My Ray-Ban Meta glasses stopped announcing Meta timers. Streaming the iPhone logs through the macOS Console showed the Meta AI app trying to push 127-128 TAR objects to the glasses, but every transfer failed with error: message_overflow. Because the payload never landed, the glasses never got the timer metadata.

    Fix that worked immediately:

    Meta AI app → Settings → Data & Privacy → Manage Your Information → Delete all chats and media (clears assistant history). After the purge, the TAR dataset shrank and the next timer announced normally.

    Symptoms you'll see in logs (examples from my capture):

    Oct 21 13:38:20.030366 MetaAI[1437] <Notice>: [subscribeTARs()] ... tars size: 127 Oct 21 13:38:20.562812 MetaAI[1437] <Fault>: [sendSync(for:completion:)] ... error message_overflow Oct 21 13:38:20.608534 MetaAI[1437] <Fault>: [TARDataXSyncClientManager] ... error: message_overflow Oct 21 13:38:29.064478 MetaAI[1437] <Notice>: [_saveReadNotification] ... Object is already read for reminder_alert_********+Reminder

    What seems to be happening:

    The TAR (timer/reminder) payload grows until it exceeds the wearable transport limit, triggering message_overflow. The glasses never receive the timer metadata, so they stay silent even though the phone marks the reminder as completed.

    Workaround tips:

    • After the wipe, keep an eye on TAR size by periodically clearing old chats/media before it grows again.
    • If spoken timers go silent, delete chats/media to shrink the TAR store and force a fresh sync.
    • Report the message_overflow error to Meta so they can add chunking/automatic pruning on the wearable sync path.

     

    Sharing this so anyone else hitting silent timers and/or reminders can recover quickly and so Meta sees the exact failure mode.

    Device versions (from the screenshots):

    • Meta AI app: 242.0.0.42.169
    • Ray-Ban Meta glasses: Wayfarer 00Z1 (firmware 58107710103200100), case firmware 12.14.5
    • iPhone: iPhone 14 Pro Max (model MQ8T3LL/A) running iOS 26.0.1