Forum Discussion

Jaimecortes9's avatar
Jaimecortes9
Honored Guest
2 months ago

When will AI be available in my region?

It's been almost 8 months since I bought my Meta AI Gen 1 glasses in the USA, everything was going very well I had all the functionalities (photo, video, AI, music), but when I traveled to my city of origin (Colombia) a few days later the AI functionality was removed. It's a little frustrating because I think I lost half of my money. Is it possible that it will be enabled soon? Is there any way to enable it?

bug
issue
rayban

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 months ago

    Hey there Jaimecortes9,

     

    We understand that you have lost access to the AI functions of your Ray-Ban Meta glasses, once leaving the US. These features are limited to our supported countries. You can check out a list of all the regions that our AI glasses are supported in by visiting this page on our website!