Forum Discussion

waynerobbysmith's avatar
waynerobbysmith
Explorer
10 months ago

Why is my facebook account being deleted??? Please restore it!!!

My facebook is being deleted on 4th October with no explanation given. Thousands of hours of work will be erased. All of my photo's, groups, posts and conversations gone. Why is facebook doing this? Please answer me. I have been trying to contact them for a month. I was told I could appeal but no avenue of appeal is given and how do I appeal when I don't know what I'm supposed to have done. This is insane! *redacted* *redacted*

I have tried the help centre which is utterly useless, emailed staff and even applied for jobs just to get a message through. I am running out of time.

 

Account Deletion
deleted account
Facebook
Meta Quest 2

2 Replies

  • TomCgcmfc's avatar
    TomCgcmfc
    MVP
    10 months ago

    Sorry to hear that mate.  I'm just a fellow forum user so I can't really help.  I suggest you contact Meta Support and see if they can help.  Normally they are only able to help link, or unlink FB accounts, but probably worth asking then anyway.  I had an issue with my FB account several years ago and it eventually got fixed by following the normal FB support processes.  It did take about a month to resolve this.  Good luck mate and cheers.

  • LordArceus's avatar
    LordArceus
    Meta Quest Support
    10 months ago

    Hey there, waynerobbysmith and welcome to the community forums!

    I can certainly understand how frustrating it can be to hear your account is up for deletion and not be able to find a way to resolve this. There's nothing we'd love more than to be able to help you with your issue but on these forums we are only able to provide assistance for Meta VR products/accounts. 

    It would be best to re-visit the Facebook Help Centre to get help with your issue there.

    We wish we could be more help with this type of issue. Best of luck with getting it sorted ğŸ™‚