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zaira.228088's avatar
zaira.228088
Honored Guest
1 year ago

Two factors authentication blocking issues

Hi, I’ve tried multiple times to get help with login issues for my Facebook account. Apparently, I set the two factors authentication access in the past, but I don’t remember having done it, nor the app I chose. Now, I carefully keep the access through my smartphone on, but I’m not able to access the website from desktop in any way (nor using the Facebook access for any other website).
I have tried to deactivate the two factors option from the Account Control Center, but the app doesn’t give me an alternative way to access it at all. 
I have tried to do the email recovery process many times, but I’ve been answered that for privacy reasons I cannot receive any temporary code.
I desperately want to regain access to my account, also for business reasons. Can you help me solving this issue?  

2 Replies

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  • NO HELP PROVIDED. I have tried all the recovery methods I get 

    • It looks like you were misusing this feature by going too fast. You’ve been temporarily blocked from using it.
    • If you think this doesn't go against our Community Standards
  • Anonymous's avatar
    Anonymous

    Hey there! Unfortunately this isn't something we can help you with here directly—this forum is support for developers who are building software for Meta Quest headsets, and those are the only support tools I have access to. If you're looking for Facebook support, there are links on the top right corner of the screen. You should also be able to find them here.

    I'm closing this thread, as there isn't any additional assistance I can offer. Best of luck!