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jbaessens's avatar
jbaessens
Honored Guest
5 years ago

Can't access Analytics for App Lab app

In the developper dashboard, Analytics pages are definitly empty for weeks...  Except of "Marketing Attribution" and "User Engagement" that gives an approximation of the sales with "Conversion".  We have more than the first step of 100 sales for sure.

 

Is this normal? 

 

There is always : "Disable Ads block

Oculus Analytics might not work when your web browser is using an ad blocker. Turn off ad blocker and refresh your browser to view your analytics data."  But I try with a lot of browsers and always this error...
App Lab

3 Replies

  • saberprivateer's avatar
    saberprivateer
    Retired Support
    5 years ago

    Sorry for the inconvenience with the metrics.

     

    The issue was fixed recently. Please check again!

  • tedriese's avatar
    tedriese
    Explorer
    6 months ago

    I'm experiencing this same problem now.  My Funnel analytics are showing way more than 100 conversions for all three of my apps but none of analytics have kicked in - and also I haven't been getting credit for the vast majority of my sales on the financial reports. 

    Please help me figure this out.  I enjoy publishing on the Meta Oculus platform very much but really need to figure out how to get paid what I've earned.

    Ted