Forum Discussion
Can't Add Members to my Org
For whatever reason, I can no longer add members to my Organization. When I attempt to do so, the 'Add' button is always greyed out but pressing enter allows the button to at least look like it's at...
Update: It looks like the problem has been resolved on Oculus' end. Not sure what was ended up being done, but might be related to the verified devs not being able to access developer mode as well. Either way, it's working now! I can add members successfully with successful queries.
UPDATE 2 (Oct 29th): Looks like the problem is persisting again, it was working for a bit and we were able to add Org members, but no longer can. Issue is not solved. Don't know how to unmark it as suchUpdate 3 (Nov 4th): People are still having issues, problem seems inconsistent. It is currently working for me today. Oculus has not further updated my ticket or closed it. I have no more information at present, sorry guys.
Update 4 (Nov 14th): Everything is working as intended again, this seems to be true for others as well. Oculus Support has closed the ticket with me.
Support replied with: "Regarding this issue, we will be taking a deeper look at this to see what might be the cause of this. In the meantime, I will escalate your ticket, and we will reply should we have an immediate solution, or if we require further information. Also, the bug seems inconsistent, you can try adding your member again after some time while waiting for our reply."
I've tried for the past few days and today adding members finally worked for me.
Confirmed, Adding members seems to be working as intended again.