Forum Discussion
Customers cannot "GET" our app (App Lab)
From what I can understand, a Quest App is available by the app id link before being reviewed. This allows users to install the app from a direct URL rather than the AppStore. Our app is viewable on ...
AlienCurv wrote:From what I can understand, a Quest App is available by the app id link before being reviewed.
This is not true. Your app must go through review to be publicly available (even in AppLab).
I found some info about public release channels, but these really only work for published apps too.
In short, if you want your app to be public, you need to submit it for review.
Thanks for your reply. We submitted the app almost two months ago. The confusion is regarding the message that we keep getting. Also, a few hundred blog posts, articles, and third-party applab websites all state our app should be available immediately through the applab process. We're baffled that Oculus/Facebook/Meta isn't allowing apps to be developed for their product.
Does anyone from Oculus check the developer forum? We're having trouble with AppLab - our app is not viewable even though the message popup says it is. Please assist so we can have our app used by customers. It has been over a month since the app was submitted, and there have not been any responses to our messages.