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Slixton's avatar
Slixton
Explorer
3 years ago
Solved

Dev Dashboard - Unable to add payout account

We are unable to link a bank account to our Developer dashboard. At first it was asking for bank info but never worked.  Now it doesn't even ask for any bank info, it just fails.  Tried setting a ...
App Lab
Dev Help
payout
  • iskis's avatar
    iskis
    3 years ago

    Hurrah,
    I tried like every day to fill in the payment information and this morning, it worked.

    So do it fast while it works !

Samwise2021's avatar
Samwise2021
Honored Guest
2 years ago

This is the same issue we're having. We use a US dollar account in Canada and Meta has been spinning us around since July 2023 with chatbot support answers that don't actually address the issue. No-one seems to know how to deal with the issue and they send the standard "use the payout" tab on Facebook (which doesn't exist), and please let us know if you can't update your account. Of course if you let them know you can't update your account you get this same exact response. It's been months now.