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glitch999's avatar
glitch999
Honored Guest
4 years ago

Oculus developer hub window randomly turning white while trying to set up oculus quest two.

Hey oculus, when I try to go into the developer hub and setup my oculus quest two to it via Bluetooth, the window just goes completely white.oculus developer hub white screen

1 Reply

  • pro_zac's avatar
    pro_zac
    Meta Employee
    4 years ago

    Have you used a previous version of ODH, or is this your first time? 

    Based on your description, the app appears correctly until you reach a specific part of the setup?

     

    I recommend submitting a support ticket.

     

    From https://developer.oculus.com/support/

    1. Click "Get Support" under "Support Center".
    2. Then "Sign In" on the top right.
    3. Then "Contact Us" on the top right.

    For ODH issues, use the "Report a bug" button in the bottom left corner. It will share logs from the previous session. So once you get the white screen, close ODH, re-launch, then report the bug from ODH.