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glitch999's avatar
glitch999
Honored Guest
3 years ago

Oculus developer hub window randomly turning white while trying to set up oculus quest two.

Hey oculus, when I try to go into the developer hub and setup my oculus quest two to it via Bluetooth, the window just goes completely white.
pro_zac's avatar
pro_zac
Meta Employee
3 years ago

Have you used a previous version of ODH, or is this your first time? 

Based on your description, the app appears correctly until you reach a specific part of the setup?

 

I recommend submitting a support ticket.

 

From https://developer.oculus.com/support/

  1. Click "Get Support" under "Support Center".
  2. Then "Sign In" on the top right.
  3. Then "Contact Us" on the top right.

For ODH issues, use the "Report a bug" button in the bottom left corner. It will share logs from the previous session. So once you get the white screen, close ODH, re-launch, then report the bug from ODH.