Forum Discussion
Unable to add a new user to a release channel
I'm trying to invite a new user to one of our release channels (for mobile/go), which we've done many times before. I've added the recipient's email, they received the invite clicked on the link to accept the invite, but are getting an error message ("Oops! Something went wrong. Please make sure that your URL is correct."). I've tried with two different apps, and it's happening on both. I tried two different browsers as well. They're logged into their oculus account before clicking the link.
Is anyone else seeing this at the moment?
Is anyone else seeing this at the moment?
10 Replies
- Hi, yes i have the same issue
- We also have this issue.
- We are experiencing the same issue on our end as well. We've tested this across many different accounts and have not been able to accept invites. Oculus, is this something you are working to fix on your end?
- I'm also seeing this issue. This seems like something isn't working correctly with the Oculus release channel system.
- Yes, same problem here
- According to our logs, the change finished deploying at 6:39 PM. Invite verification error logs have dropped to zero and our manual testing has been successful. Existing (and newly generated) invite links should resume working.
If you have any ideas for how we can improve release channels, feel free to comment or PM me. - @ruibalp-oculus just a delayed thanks for sorting this out.
Out of interest, is there a site or twitter feed or something we can follow for service status? - We are experiencing this same thing now.
- We're having the same issue. Is this a known issue, and are there any estimates on when it will be resolved?
