Forum Discussion
Unable to verify developer account
2-factor authentication will not work for some reason. Used an authenticator app and was not verified. Tried giving my phone number but never received a code to input. Please help, thanks.
12 Replies
Having this exact same issue. Put in my phone number several times, never received a text message. Added 2FA through an Authenticator app, my settings show I have 2FA set up, but it's still not considered verified.
I have got 2 factor enabled on Meta account but Oculus verify page doesnt pick it up. If I press the setup buton it takes me straight to Meta page where it is enabled.
I have tried to raise a ticket but got brushed off and told to ask in the forum.
If anyone has got this working can you please let us know.
ThanksSeems like i have same issue.
Page shows next message when i'm pressing "submit" button:
This Page Isn't Available Right Now
This may be because of a technical error that we are working to get fixed.DevTools shows next error (i think this thats whats cousing everything to go wrong):
wCGjnTvW8il.js?_nc_x=Ij3Wp8lg5Kz:61 ErrorUtils caught an error:Minified React error #31; visit https://reactjs.org/docs/error-decoder.html?invariant=31&args[]=object%20with%20keys%20%7B__html%7D for the full message or use the non-minified dev environment for full errors and additional helpful warnings. [Caught in: caught error in module y [from FRLAuthReauthenticatedPage.react] (base)]
Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.
I created a ticket #43044 (Oculus Developer Support) for this but they didn't get me support because it wasn't on their table. However, they gave me a link to this forum and I can see that it has to be an issue here.
I tried three different cell-phone numbers but no confirmation codes has arrived. Also setup a Google Authenticator but it's probably not enough to be compliant.
In general, I'm pretty tired of how difficult it is to create software for this platform.
Kudos to AlexUSAhome for the service https://receive-smss.com/sms/447868150810/ 👍
This method makes it 100% more unsafe but I just wanted to verify my account to continue with the game-development.
It was extremely frustrating to not be able to update my Quest 2 with a new fresh build.
-100 Kudos to the Oculus/Meta team for a completely broken sms-authentication-service!
I have the same issue. Really frustrating, because Oculus Support do not care about this problem...
HI everyone,
I only want to share how it worked for me:
I deleted the 2FA and Telefonnumber on the meta account page and under facebook and I try it again. This worked for me.
Still frustrating to try it 100 ways until something worked...
Having the same issue.
2FA added but it's not detected on https://developer.oculus.com/manage/verify/
(skipping that I can't add credit card too as it's also not working).I am having the exact same problem. I created then deleted my 2FA. Didn't work. Then I linked my phone number and that didn't work. If you have fixed this, PLEASE reply and tell me how to fix it.
Same here. I felt a bit violated the other day by sending my drivers licence but Meta forced me to do it so I can continue development. Now, it wants more personal information so I'm once again stuck having to activate 2FA and give my phone number but I never receive the code. I can still continue local development but this will need to be resolved soon.
I FOUND A SOLUTION!
I contacted support and they said to put in credit card information and it worked.
Yeah, well they say that you need to enter your credit card information *OR* your phone number. I rather put my phone number than whatever that can steal money from me. I don't see this as a solution, I see this as a workaround to a bug.
