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Cannot complete Organization Verification by contact method "Email"
Hello Support and everyone,
We tried to complete the Organization Verification process by uploading new legal document, we selected contact method as "Email". However, it always gives error message "There was a problem saving your changes. Please wait a few minutes and try again."
Is that any way to make it work please? Thank you.
Hey hey! We were just dropping by to see how everything was going for you. We want to make sure you get the assistance you need and let you now we are still here if you need us!
4 Replies
Hey there gshape! With this particular problem, we would like for you to be sent over to our developer support team, so that you may be able to get better assistance regarding this! we want to thank you for you extended patience and support along the way while we navigate this busy season. If you have any further questions, please feel free to reach back out to us and we will be more than happy to help!
Hey hey! We were just dropping by to see how everything was going for you. We want to make sure you get the assistance you need and let you now we are still here if you need us!
Hello, it worked after 1 week I raised this issue. Thank you.
Hi again gshape! Thanks so much for sharing that awesome news! We're so glad to see you were able to complete your verification, as we know error messages are never fun. We hope you continue to enjoy the amazing world of VR with us, and feel free to reach back out anytime!
