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INFAMUSENTERTAINMENT's avatar
2 years ago
Solved

Can't log in to support

Hi, I can't login to the Oculus support center page: https://oculusdevelopers.zendesk.com/hc/en-us

When I click on "log in with oculus" this pops up for a second (see first image) then it loops back to the login page (second image). Clicking "cancel" reloads the page. FYI I have a dev account and can access the develper dashboard.

  • No solution yet. Was referred to the accounts team who said they couldn't help then bounced me back here. I now need a serious issue resolved and no way of contacting support.

    UPDATE: Tried on a different device and it worked. Then deleted the cookies on the device it wasn't logging in on and that worked too. Hope this helps

3 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi, Infamusentertainment

     

    Thanks for bringing this issue to our attention, could you please send us a DM so we can investigate your issue further?

    Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! 

     

    Please remember, you must be signed into the community first to send us a private message.

     

    Thanks!

  • I'm struggling with exactly the same issue. Have you been able to solve it?

    • No solution yet. Was referred to the accounts team who said they couldn't help then bounced me back here. I now need a serious issue resolved and no way of contacting support.

      UPDATE: Tried on a different device and it worked. Then deleted the cookies on the device it wasn't logging in on and that worked too. Hope this helps