Cloud Backup - Unexpected emails about titles "exceeding our storage size limit"

Hi there. Yesterday most of our development team (and possibly our players) received emails about our titles exceeding Cloud Backup limits. We received these emails for all of our titles (ForeVR Games) within a very short span of time. We did not make any recent changes to that would affect storage usage for our titles. When members of our development team visit the Cloud Backup management page, none saw utilization for our titles to be anywhere near the 100MB limit. Is it possible these messages went out in error? Any insight would be appreciated so that we know what to tell any effected players.