Forum Discussion

mouse_bear's avatar
mouse_bear
Retired Support
4 years ago

Developer Mode Issues Update

Hello everyone,

 

Thank you all for your reports and your patience on this issue! In regards to developers being unable to enable Developer Mode in the Oculus app, a new update has been pushed to fix the issue. Please update your Oculus app to the latest version (as of the date of this post) and try enabling Developer Mode once more.

 

Update 11/8: The fix pushed to the latest App Update does not seem to have fixed the issue for all developers. At this time we are re-opening the issue and will update this post as well as this forum thread with any relevant details.

 

In the meantime, many of our awesome developers have shared that verifying using a Credit Card allowed the Developer Mode option to appear. 

 

Update 11/15: We have received reports that this issue has been fixed for most developers experiencing this issue. Please log out and log back into your Oculus app and try enabling Developer Mode once more. If you still experience the same issue, please reach out to our team at https://developer.oculus.com/support (click "Contact Us") and we'll dive deeper.

Announcement
Developer Mode
issue
staff

53 Replies

  • khaosmaou's avatar
    khaosmaou
    Protege
    4 years ago

    Sadly I still have this issue even after updating the oculus app. My account has been verified since February of this year and the app still doesn't allow toggling developer mode on devices.

  • anziphil's avatar
    anziphil
    Honored Guest
    4 years ago

    I cant enable Developer mode, with v135 app. nothing change 😞

  • LordHar's avatar
    LordHar
    Explorer
    4 years ago

    Same here. Uninstalled the app on my phone and reinstalled it. Nothing changes. Verified by phone number only, no CC. Still can't re-enable developer mode on my Quest 2 that was working smoothly until the last update.

  • HumanTech's avatar
    HumanTech
    Explorer
    4 years ago

    I also updated my app (I even uninstalled it to reinstall it) but nothing changes...
    my account it's also verified (phone number) and I created an organistion

  • khaosmaou's avatar
    khaosmaou
    Protege
    4 years ago

    I should also state that I previously used developer mode on my account many times in the past, but the feature has been disabled now for several weeks.

  • DanOtt's avatar
    DanOtt
    Honored Guest
    4 years ago

    I created an organization and as I don't have a credit card I verified my developer account using my mobile number. 

     

    On the verification page it says:

    "you must establish your identity by providing a credit card or mobile number"

    therefore it should be fine using only a mobile number but enabling developer mode does not work for me either. (Using app version 135.0.0.12.115 on Android)

     

    The developer option is available from within the oculus headset in the settings menu though.

  • mouse_bear's avatar
    mouse_bear
    Retired Support
    4 years ago

    Thanks for the feedback - I'll be keeping my eye on this. The fix may still be rolling out in phases, stay tuned.

     

    I'm sorry for the churn with this!

    • Dmrrelax's avatar
      Dmrrelax
      Honored Guest
      3 years ago

      Sorry but there is still not fix with this. If you have one please contact us

      • hellnope's avatar
        hellnope
        Explorer
        3 years ago

        Read that a fix might be to do a deeper factory reset on the device itself rather than using the app but have not tried it myself:

        1. Press and hold the power and volume down buttons on your Quest or Quest 2 until it turns on.
        2. Use the volume button to highlight Factory reset, then press the power button to select it.
  • gl0ri0us's avatar
    gl0ri0us
    Explorer
    4 years ago

    Not a single person has reported that it worked or given kudos to the announcement that it was "fixed". What's going on? Are you sure you didn't just mark the issue as resolved because it'd be embarrassing to have more red & yellow days on the platform status page than you do green ones?