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  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey TyraelJex101! We know how discouraging it can be to not receive Beat Saber after purchasing your new device. 

     

    Were you sure to check your Spam/Junk folders by chance? When you activated the headset, you should have received an email with a link and some instructions on how to redeem Beat Saber. 

     

    If you're still unable to find that, feel free to hit us up in the PMs with the below instructions

     

    Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Keep in mind, you must be signed into the community first to send us a private message.

     

    Hope to see you on the other side!