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longcon1's avatar
longcon1
Explorer
1 year ago

'Invalid URL' error when typing website into store submission

Hi there, i'm currently uploading my game to the Meta Quest store (via the developer dashboard), and struggling to get it to accept my personal website.   Specifically I type in https://designedb...
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space.trousers's avatar
space.trousers
Explorer
1 year ago

I'm experiencing this issue too.  I just received an email from Meta saying that my privacy policy URL is invalid and that if I don't fix it, my app will be removed from the store.  As far as I can tell, my privacy policy URL and website are valid, but when I try to save the changes, I get the errors shows in the attached picture.

Any help resolving this would be great, because I only have 1 week to fix it!

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    1 year ago

    Hey there space.trousers, we are keen to ensure your app doesn't get removed. 

     

    Please contact our Developer Support team for further assistance. They will be able to investigate this for you. They can be contacted via the following link - https://developer.oculus.com/support/

     

    We wish you the best in getting this resolved. 

     

    Have a lovely day!