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cyborgxr07's avatar
cyborgxr07
Protege
2 years ago

MQDH not able to login behind corporate Proxy using oculus account

Hello ,   I am not able to login to the MQDH using my oculus login inside my organization. The error seems really bad. Attached. IS there a way to configure the proxy for MQDH? Thanks to re...
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Meta Quest 2
MQDH
  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 years ago

    Hey again cyborgxr07, so we did find a few things that can be done for this type of issue.

     

    These domains need to be whitelisted:

    • oculus.com
    • facebook.com
    • fbcdn.net is the "Facebook Content Distribution Network" and delivers photos and videos to people who use Facebook
    • akamaihd.net is another Content Distribution Network used by some of the biggest tech companies in the world to stream audio and video and host downloads.

    If these domains are not whitelisted in secured networks (school, work, private, etc.) you will likely have network connection issues.

     

    You'll also need to open the following ports to allow outbound connections:

    • 443 (TCP)
    • 3478 (TCP)
    • 50000-59999 range (UDP)

     

    If this doesn't work, we highly recommend speaking with your I.T. department to see what can be done.

     

    We hope this information was helpful!