Need response from developer support

Looks like it's working! I see your message. Hopefully my reply goes through

Edit: I may as well update this post as it's marked as the solution. I think the main thing that solved the issue was was to reset my Oculus email. Prior to that, I submitted multiple tickets without hearing anything back. (For the record, my previous inbox did receive other Oculus Developer emails, so it appeared to be working okay). I must have submitted more than 6 tickets over the past few weeks, yet only the one sent after I changed emails received a response. I made another post on reddit with more info and a way to view your Zendesk tickets. I'll link it here in case it's helpful to anyone