Forum Discussion
New Refund Policy
The Oculus Store rolled out their new refund policy today: https://uploadvr.com/oculus-rolls-time-restricted-refund-policy-gear-rift/ For the Rift, customers have two weeks and a maximum of two ...
I'm concerned as well for Rift experiences and wonder why there is a large disparity between eligibility on Rift and GearVR. Also, there is a clear path towards abuse and trolling through coordinated purchase->review bomb->request refund cycles. Are reviews by people that request a refund automatically purged?
To be clear though, I believe refunds should exist. If content makes you sick or there are performance issues, a refund is warranted. I'm just concerned with how "no questions asked" is going to policed to avoid people excessively requesting refunds because they didn't think something was "fun" enough.
To be clear though, I believe refunds should exist. If content makes you sick or there are performance issues, a refund is warranted. I'm just concerned with how "no questions asked" is going to policed to avoid people excessively requesting refunds because they didn't think something was "fun" enough.