Not Visible on "New Releases"

I have a game that released Thursday morning, but it isn't showing up on the "Latest Releases" page.  None of the categories or search terms that we submitted in the metadata section are working.  The only way people can get to our game is if they search the title directly.  

This is absolutely destroying the release of our game, is there anyone I can talk to, or is there something that needs to be done to get the game displaying in the proper areas?

Thanks!