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Problems with getting serial numbers after update to v39
Ever since our Quest 2s have started updating to v39, our applications are no longer able to find their device's serial numbers. This is breaking a lot of our work by preventing us to properly comm...
Unfortunately it seems you are right. Meta have responded to us (and another user who we spoke to on Reddit), that they cannot do anything for us.
For everyone else with this problem, to summarize:
You will have to come up with your own identification system, as using serial numbers is no longer supported as of Android 10. There is nothing you, or Meta/Oculus can do to change this. For a more detailed description, you can read ratmat2000's comments.
Is there any news on this topic?
Unfortunately, no one at Oculus has replied or acknowledged this issue. Our best guess is they will no longer allow serial number access so we have implemented our own identification system for our needs.
i will add that I believe Meta and it’s view of the future will die on the vine if they don’t improve their developer support.
