Forum Discussion
g1ettyu
1 year agoHonored Guest
random “teleporting” on quest 2?
so this is weird. even on the home screen of quest 2 i will teleport for lack of better terms. basically if i have my settings open or anything and im standing completely still, i will teleport in the world. like i’ll randomly get super close to my settings menu or farther away. this is after i cleared the guardian and redrew my boundary. it even did it as i was drawing a boundary. what could this be? in game it does the same thing, my in game body will move for no reason at all, very jerkily and ill be moved a few inches from where i was.
2 Replies
- MetaStoreHelpCommunity Manager
Hi g1ettyu!
This sounds like a pretty disorientating issue!
Here are a few options that could resolve this issue:
- Clear your guardian history
Presson your right Touch controller to pull up your universal menu.
- Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
- Select
Settings in the top right corner.
- Select
Guardian from the left menu.
- Select Clear Guardian History.
- Clean your headset sensors
- With a microfiber cloth, wipe the sensors and cameras on the headset.
If you are still experiencing the same issue after this, please let us know!
Best wishes,
Meta Quest Support - Clear your guardian history
- MetaStoreHelpCommunity Manager
Hello,
We are following up to see if you still require assistance with this?
Quick Links
- Horizon Developer Support
- Quest User Forums
- Troubleshooting Forum for problems with a game or app
- Quest Support for problems with your device
Other Meta Support
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