REPORT THE SAME BUG that LOCKED OUT your ABILITY TO REPORT the bug?

How do you REPORT THE SAME BUG that LOCKED OUT your ABILITY TO REPORT the bug?

That's the absurd situation I'm in now.

Facebook Account Compromise -> Oculus Support with Valid Serial Number -> Month Long Investigation -> Reactivated -> Year of Nightmare Repair and Cybersecurity Integrity Tightening -> Software Trips Up Old Inaccurate Database Record -> Repeat -> Meta Support and EMail back to Last Year's Thread Now Dismissive Not Their Department

I wasn't even posting anything, and it'd be a pretty extraordinary find for a new more isolated updated computer, new smartphone, etc, with FIDO/YubiKey 2FA, to have everything necessary to post as me without me being able to still prove who I really am.

This isn't move fast, or breaking things. After a year of this nightmare, this is just utter incompetence.

 

 

Please keep in mind I am already not just arguably a VR community influencer, but I regularly interact with the most prominent VR influencers, and among other things, I have been an essential volunteer at many of Pimax's events. I will be attending CES this year, and I will be on camera with many such persons as Kevin Henderson and Martin "SweViver", and I will be following up with them to ensure the dangers I see Facebook continuing to pose with such a total support absence are addressed.

 

As well as other ways I can follow up. I am considering legal representation, as I believe I can see clear legal implications with wider policy and ethical implications given the unreasonable and unnecessary length of time, and the amount of damage, this has caused and causes me personally and professionally.