Forum Discussion
Unable le to enter banking information in developer.oculus.com
When adding payment information, the first 3 steps are fine, entering company information etc, but when I get to the last step of entering the bank information, the page have a button to enter bank i...
Giving a quick update if anyone encounters the same problem.
The Payment Support gave me the runaround treatment for 2 weeks. I ended up reaching out to the oculus developer support team, and they were wonderful, they contacted the payment support team to try to figure out what was the problem.
Officially the problem "disappeared" on its own and it just started working. In reality, I notice that the webpage where you can enter the banking information changed, a new "help" button is now showing at the bottom left that wasn't there before. I am pretty sure it was a bug on the website and it got fixed.
Thanks to all Meta support and especially the developer who fixed the bug. I was able to enter my banking information and my game is now live on AppLabs.