Forum Discussion
WebXR Bug in Oculus Quest 2 Browser - Show Stopper Bug - How to Get Help
I am developing a game for the Quest 2 that will be browser based. I noticed a bug where the app freezes / crashes for a few seconds and then resumes. I spent a week debugging and was able to find ...
Hey there @PatrickEphemeral, we see you are trying to open a support ticket and we want to help you out, as we understand how important this game is for you! Well look no further, you can reach out to us via Developer Support, and we'll get right into this issue for you. We hope this information was helpful and to see your web-based game is a hit soon!
Thanks, anytime I go to the support ticket website I get this:
I have done the signup (that's how I got here)
No problem @PatrickEphemeral, we're glad to help guide you in the right direction! We will inform you that once you get to the link we provided, you will need to sign-in to be able to send a developer support ticket. Good luck, and we hope you have a nice day!
MetaStoreHelp No part of the support portal is working for me. I cannot open a ticket, I cannot log in.
When I log in, it tells me I need to sign up, but when I go to sign up, it logs me in. Here is a video of my experience, Am I doing something wrong? Please assist:
https://drive.google.com/file/d/10xs-Yv3g0nHC_TjABC0qZbgzIpXEHXHB/view?usp=sharing
