Where is the best place to get direct help from Meta?

I'm having a unique issue that cannot be solved through Oculus support (their internal team will get back to me) and Facebook payments (its most likely my browser isn't updated) so I'm hoping Meta will be able to help

I can't link my bank account via the developer hub from Australia using a SWIFT code for my bank (Commonwealth). I've tried the other version with XXX at the end too. I called my bank 3 times who confirmed I am entering details correctly