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TypicalZedF's avatar
2 years ago

[BUG] Inside-Out Body Tracking Gets Stuck in the Floor After Taking Headset Off

I've been experiencing a bug with the Quest 3’s inside-out upper body tracking. The issue happens when you take the headset off and put it back on—the Inside-Out Body Tracking goes haywire. The only fix I've found is restarting the app that utilizes the feature. Pressing the Meta button also doesn't trigger a recalibration. I spoke to a Virtual Desktop developer as Virtual Desktop is a good application that utilizes the feature, and they confirmed it's not on their end; Virtual Desktop just forwards tracking data. This seems to be a problem with the headset or its software. I created this form to see if anyone else is running into the same problem.

Here is a video showing the issue:
https://www.youtube.com/watch?v=nyaQkGfzc-8

4 Replies

  • As of current, I'm using V69, The OS Version is SQ3A.220605.009.A1. My current troubleshooting steps have been rebooting the headset, and factory resetting the device.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hey there TypicalZedF,

       

      Sounds like you're having an issue with your tracking. It would be helpful to know if this issue happens elsewhere or just within virtual desktop?

      • TheFlyingDude's avatar
        TheFlyingDude
        Honored Guest

        Same here, happens infrequently in our custom built unity app too. Sometimes only rebooting the quest 3 helps.