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TypicalZedF's avatar
TypicalZedF
Protege
1 year ago

[BUG] Inside-Out Body Tracking Gets Stuck in the Floor After Taking Headset Off

I've been experiencing a bug with the Quest 3’s inside-out upper body tracking. The issue happens when you take the headset off and put it back on—the Inside-Out Body Tracking goes haywire. The only ...
bug
issue
TypicalZedF's avatar
TypicalZedF
Protege
1 year ago

As of current, I'm using V69, The OS Version is SQ3A.220605.009.A1. My current troubleshooting steps have been rebooting the headset, and factory resetting the device.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    1 year ago

    Hey there TypicalZedF,

     

    Sounds like you're having an issue with your tracking. It would be helpful to know if this issue happens elsewhere or just within virtual desktop?

    • TheFlyingDude's avatar
      TheFlyingDude
      Honored Guest
      1 year ago

      Same here, happens infrequently in our custom built unity app too. Sometimes only rebooting the quest 3 helps.

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        1 year ago

        Hi TheFlyingDude,

         

        Thanks for reaching out. We would love to look into this issue for you! 

         

        Could you please contact us via private message? Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        We look forward to hearing from you.