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ArkhamBackup's avatar
ArkhamBackup
Honored Guest
1 year ago

Login Issues

My email and two-factor codes (both from SMS and authentication app) are not working when I try to login to my admin account. I tried creating a new password but it also won't let me login. Would appreciate any help.

issue

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    1 year ago

    Hi ArkhamBackup,

    We understand you're having trouble with the two-factor authentication. We know how frustrating it can be when you can't log into your own account. Don't worry, we're here to help.

    Could you please reach out to us through a private message? This will allow us to examine the issue in greater detail and provide a solution.

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.