Forum Discussion

🚨 This forum is archived and read-only. To submit a forum post, please visit our new Developer Forum. 🚨
jharan's avatar
jharan
Honored Guest
5 months ago

Meta deleted my organization

I created a Meta developer account several years ago and created an organization for my app. Back in 2022 I signed it and published the apk on itch.io and sidequest, but never submitted it to any of the Meta stores. Since then I've been enhancing its features on a different target system. Now I am attempting to port my enhancement for use on Quest and I find that Android Studio can't connect to my Quest 2. This used to work fine.

It appears that Meta has deleted my organization between the last time I ran Android Studio and today, about a year ago based on some Reddit posts I read. I am guessing this is why I can't connect to my Quest 2 with Android Studio.

So now I am trying to get my organization back so I can continue the porting process.

I tried to figure out how to post a ticket to Meta support, but my attempts to do so end up going down a rabbit hole.

Anybody know how I can recover from this?

Should I just create the same organization?

Does anybody know the link to post a ticket to Meta support for an issue like this?

native

1 Reply

  • Anonymous's avatar
    Anonymous
    4 months ago

    Hey there! I believe you should be able to resolve this by filing a ticket on the Developer Support site—you can find them in the link on the top right, which should lead you to https://developers.meta.com/horizon/support/. It's possible they may redirect you to file a ticket with regular Quest support but that should be the place to start.