Forum Discussion
not uble to unlock my account
hello
need support to help me to ulock my account FB after several attemps i am note able to unlock despite of receiving email to unlock , when i am trying to open my account it gives me message to open through authentification app or i don' t have the app installed and i am not willing to oppen with this way
Regard
Said
1 Reply
Hi there,
We appreciate you taking the time to share your recent experience with your Facebook account as you are having issues logging into your account. Thank you for bringing this issue to our attention. We know it's no fun to not be able to use our accounts seamlessly so we would love to help getting this issue resolved for you.
At Meta Store Support we provide support for Meta Quest products and services only; so we are not able to assist you directly with your Facebook Account. What we would like to do though, is point you towards the form that you can use to request a review of your account.
Our team at Facebook would love to look into this closely and get this sorted for you. Please check the below pages for Facebook Support:
- Disabled Accounts Page (For Disabled Accounts)
- Fix a Login Problem Page (For Login and Password Issues)
- Business Help Center (For Business Accounts)
- Facebook Help Center (For other general issues)
Your satisfaction is our priority, and we are committed to getting this right for you. If you need any help with your Meta Accounts/devices please feel free to get right back in touch with us and we'll be happy to work with you on resolving your issue.
Have an awesome day!
