Forum Discussion
Black/grey screen in oculus app
I bought my oculus rift s today but unfortunately I couldn’t play anything on it because of the problem with the app that shows me a blank screen after choosing a profile picture hoping that they fix it ASAP.
please if you find a solution help me 🚶🏻:male_sign:
15 Replies
I am also in the same boat ugh
same problem cant figure it out
I also have the same problem, tried everything I can think of.
ya it seems there are other people with this problem im trying to find something that might work that someone has posted
I am trying an older install from my friend in case an update has happened since I'm assuming we have all done a fresh download. Let me know if you find something that works before this.
wow this is rediculous im having the same issue
idk maybe it will work with the virtual desktop but if it doesnt thats 20 bucks gone
Same issue here after installing app today. I reached out to oculus support.
This post also works for our issue, the version files are the issue.
Hey good morning,
we found a workaround yesterday already and it works perfectly.
The issue seems to be with the new users registration only. So what we do is - we replace the new app data with the old one - go on with the setup process and replace the old data back again with the new one and thats it. See the topic below.
https://forums.oculusvr.com/t5/PC-VR-Development/Oculus-app-not-working-black-window-rendering/m-p/857436#M25128Hi there! We are aware of this problem and we're working to resolve it as soon as possible. Thanks for remaining patient.
I have the same issue. I bought the Quest 2 one week ago. I have loaded the app and paired this with my facebook account, my WLAN, activated Bluetooth etc. . Then I tried the headset - which has been connected as also teh controller - but after a 2-3 seconds of the "O"-Logo from OCULUS only black screen. I have deinstalled everything and reinstalled it again. I have reset on the factory conditions etc. NOTHING. Just Disappointing.
